In the Oxford Handbook of Military Psychology, Paul Lester describes the basics of a concept known as “swift trust”, where trust is based on transparency and clearly visible levels of status. Quickly building trust between leaders, managers, and team members is crucial to performing well in a high-turnover environment. Related: Zenefits Hiring & Onboarding #2. ![]() Take a look at the content of your onboarding and training programs to ensure they include basic training on your company software programs, education on position and company-specific topics, and any industry-specific compliance subjects. “Smart military leaders value superior orientation programs aimed at rapid acclimation much like a player joining a game from the bench,” he says. “As a soldier, you know you’re interchangeable with any other soldier of your specialty.” Soldiers are constantly rotated to new assignments, frequently separated as their tour ends, or are “tragically removed” from the line of duty. “Soldiers are taught in basic training to be mission-focused,” says Bell. Therefore, they can start contributing to your organization as soon as possible. Whether you call it training camp, basic training, company boot camp, or onboarding, a robust and well-organized welcome program gets new employees up-to-speed quickly. Here are a few lessons from sports and military organizations to help you maximize performance while dealing with turnover. “Every military leader must deal with constant turnover while maintaining high-level field performance,” says customer loyalty speaker and Vietnam War veteran, Chip Bell. ![]() Organizations that struggle in the face of constant employee turnover can learn some valuable lessons from the military and professional sports teams– two organizations that have learned to maximize performance in a high turnover environment. So how do you keep your business moving forward when continually faced with employee turnover? Time to ask the experts. Although your company may be working hard to improve staff retention, sometimes employees leave at inopportune times.
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